Your stay and your ride, in one order

Cancellation Policy

Default policy, modeled after standard Airbnb/Turo terms — confirm final wording before launch.

Home stays

• Full refund if you cancel within 48 hours of booking, as long as check-in is at least 14 days away.
• Full refund for cancellations made at least 5 days before check-in.
• 50% refund of remaining nights for cancellations made less than 5 days before check-in.
• No refund for no-shows or after check-in.

Car rentals

• Full refund if you cancel at least 24 hours before your trip start time.
• No refund for cancellations made less than 24 hours before trip start, or after the trip has started.

Questions about a specific trip? Reach out and we'll work with you directly.